Career

LOGISTICS EXECUTIVE

Position Overview: We are seeking a highly skilled and experienced Logistic Manager to oversee and optimize the export and import operations of our company. As the Logistic Manager, you will be responsible for coordinating all aspects of logistics, ensuring smooth and efficient movement of goods across international borders. Your expertise will be instrumental in maintaining compliance with regulations, reducing costs, and enhancing the overall efficiency of our export and import processes.

Key Responsibilities:

Qualifications and Skills:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related
  field. A Master's degree is a plus.
• Proven experience (typically 5+ years) in logistics management, specifically in export and import
  operations.
• In-depth knowledge of international trade regulations, customs procedures, and shipping
  documentation.
• Familiarity with various transportation modes, freight forwarding, and logistics software/tools.
• Strong analytical and problem-solving skills, with a focus on continuous improvement.
• Excellent communication and negotiation skills to interact with stakeholders at all levels.
• Leadership abilities with a track record of managing and motivating a diverse logistics team.
• Ability to adapt to changing market conditions and handle high-pressure situations effectively.
• Proficiency in relevant computer applications, such as Microsoft Office and logistics management
  software.

Note: We need candidates who are dedicated and has a full understanding of the roles and responsibilities he or she is going to play. If the candidate is fully dedicated and has enthusiasm to work with our company then only he will be allowed to join our company.

We need someone with dedication to learn and follow procedures and implement it to the maximum and to find new ways to make the system more efficient and effective.

Key Performance Indicators (KPIs) for Logistics department

• Cost efficiency:
  1. Total logistics cost per unit
  2. Transportation cost per unit
  3. Warehousing cost per sq foot
  4.Fuel efficiency eg miles
  
  
• Delivery performances
  1.Accuracy on delivery.
  2.Customer satisfaction with delivery
  
  
• Responsiveness:
  1.Project cycle time
  2.time to resolve complaints
  3.Flexibility in responding
  4.Successful project completion rate.
  
  
• Environmentally sustinable:
  1. Incident rate
  2.Reduction in logistics related costs or errors
  3.Technical, on field problem-solving skills and
  ability to identify root causes.

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ACCOUNTANT EXECUTIVE

Position Overview: We are seeking a highly skilled and experienced Accounts Manager to oversee our financial operations and ensure the accuracy and integrity of our accounting processes. As an Accounts Manager, you will be responsible for managing the accounting team, monitoring financial transactions, preparing financial reports, and implementing internal controls. Your role will play a crucial part in the financial health and stability of the organization. The ideal candidate will possess strong leadership skills, in-depth knowledge of accounting principles, and a keen eye for detail.

Key Responsibilities:

1. Financial Management:
   
   • Oversee the day-to-day financial operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.
   • Ensure compliance with accounting principles, standards, and relevant regulations.
2. Budgeting and Forecasting:
   
   • Collaborate with management to develop and monitor budgets and financial forecasts.
   • Provide financial insights and recommendations to support decision-making.
3. Financial Reporting:
   • Prepare accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.
   • Present financial reports to management and stakeholders.
4. Tax Compliance:
   • Ensure compliance with tax regulations and coordinate tax filings, including income tax, sales tax, and payroll tax.
5. Internal Controls:
   • Establish and maintain internal controls to safeguard company assets and prevent financial fraud.
   • Conduct periodic audits to assess the effectiveness of internal controls.
6. Audits and External Reporting:
   • Coordinate with external auditors during annual financial audits.
   • Prepare and provide necessary documentation for external audits and regulatory compliance.
7. Cash Flow Management:
   • Monitor and manage cash flow to ensure the availability of funds for business
     operations and investments.
   • Forecast cash requirements and recommend appropriate actions to optimize cash flow.
8. Team Management:
   • Lead and manage the accounting team, providing guidance, training, and performance evaluations.
   • Foster a collaborative and productive work environment within the team.
9. Process Improvement:
   • Identify opportunities for process improvements in accounting procedures and systems.
   • Implement best practices to streamline accounting processes and increase efficiency.

Qualifications and Skills:

• Bachelor's degree in Accounting, Finance, or a related field. A Master's degree or CPA qualification is a plus.
• Proven experience (typically 5+ years) as an Accounts Manager or in a similar financial management role.
• Thorough understanding of accounting principles, financial reporting, and tax regulations.
• Proficiency in accounting software and ERP systems.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Effective communication and interpersonal skills to interact with various stakeholders.
• High level of integrity and ability to handle confidential financial information.
• Detail-oriented with a focus on accuracy and precision in financial reporting.
• Ability to work independently and make data-driven decisions.

Key Performance Indicators (KPIs) for Accountant department

• Financial efficiency:
  1. Deadlines durng financial reports
  2. Compliance with accountancies.
  3adoption of new accounts technologies

• Delivery performances :
  1. filing tds on time.
  2.co-ordinating with CA
  3.looking after billing process and payments.
  4.Looking after the deadlines for bill payments
  5.Checking if any mistakes in invoicing.
  6.Training will be given to you for this role.
  7.Documentations

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DATA ENTRY EXECUTIVE

We are seeking a confident and persuasive Data entry Executive to join our team. As a Executive you will be responsible for making getting maximum number of data possible to the company from various industries.

Job Responsibilities:

1. Searching for Data  on Search engines
2. Getting 100-200 contact details of vendor's and business through chrome and google
3. Training will be given to you for this role.

Qualifications and Skills:

• English proficiency -above Average.
• Basic understanding like Excel, Google sheets, Searches in chrome and google etc.

Key Performance Indicators (KPIs) for DATA ENTRY OPERATOR

• Getting maximum number of data for telecallers.
• Looking after the linkedin profiles for getting the the contacts and being atmost active on it

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EXECUTIVE ASSISTANT

Executive assistant will look after the overall management of the company along with being executive assistant to our MDs. Following up, looking after flow of work . Should have 3-5 yADMIN ASSISTANTrs of experience as an assistant or secretary to the MD of a company.

Job Responsibilities:

1. Following MDs,helping with daiy task & reminders
2. Managing office tasks & check list
3. Bookings, calender management.

Qualifications and Skills:

• English proficiency -above Average
• Basic understanding like Excel, Google sheets, Searches in chrome and google etc.

Key Performance Indicators (KPIs) for Executive assistant

• Looking after systematic flow of working & operations at workplace.

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PURCHASE EXECUTIVE

Job Responsibilities:

1. Supplier Identification and Management: Identify and evaluate potential suppliers based on quality, pricing, and reliability. Maintain strong supplier relationships.
2. Price Negotiation and Cost Control: Negotiate pricing and terms with suppliers while ensuring quality standards and identifying cost-saving opportunities. Purchase Order Processing: Generate accurate purchase orders and ensure compliance with company policies.
3. Procurement Coordination: Collaborate with departments to meet procurement needs.
4. Inventory Management: Monitor stock levels and optimize inventory to minimize costs. 
5. Quality Assurance and Compliance: Ensure purchased goods meet quality standards and comply with regulations.
6. Documentation and Reporting: Maintain accurate procurement records and prepare regular reports.

Qualifications and Skills:

• Continuous Improvement mindset.
• Background in Mechanical Engineering or Supply Chain Management.
• 2+ years of experience as a Purchase Executive or similar role.
• Familiarity with procurement processes and vendor management.
• Strong negotiation skills and organizational skills.
• Proficiency in Microsoft Excel and procurement software.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Knowledge of procurement regulations is a plus.

Key Performance Indicators (KPIs) for PURCHASE EXECUTIVE

• Cost Management:
  Procurement cost savings
  Average cost per purchase order
  Supplier price variance
  Inventory carrying costs
  
  
• Procurement Efficiency:
  Purchase order cycle time
  Percentage of purchases made under contract
  Percentage of purchases made through preferred suppliers
  Percentage of purchases made through e-procurement
  
  
• Strategic Sourcing:
  Percentage of purchases made through strategic sourcing initiatives
  Supplier consolidation rate
  Cost avoidance through strategic sourcing
  Supplier innovation contribution
  
  
• Supplier Performance:
  On-time delivery rate
  Quality defect rate
  Supplier lead time
  Supplier satisfaction

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PROCESS CO-ORDINATOR

Process Coordinator Process Coordinator is someone who is mainly responsible for all the flowcharts running in every business process. She coordinates all the steps in a flowchart to get work done in a specific timeline. Her main tasks is to provide all the relevant information with everyone in the workflow.

Job Responsibilities:

1. A pleasant personality with others on the job and displaying a good-natured, cooperative, polite attitude.
2. She should be careful about all the details in flowchart and thorough in completing work tasks.

Qualifications and Skills:

• Should be a Female.
• She should be staying a maximum of 45 minutes from the office.
• She should have a sense of responsibility.

Key Performance Indicators (KPIs) for Process co-ordinator executive

• Process Efficiency:
  Cycle time of core processes
  Process throughput or capacity
  Process defect or error rates
  Process automation rate
  
  
• Process Monitoring and Reporting:
  Timeliness and accuracy of process performance reporting
  Identification of process bottlenecks and optimization opportunities
  Effective use of process metrics and dashboards
  Actionable insights derived from process data analysis
  
  
• Process Innovation and Transformation:
  Identification and implementation of process automation opportunities
  Contribution to the adoption of emerging process management technologies
  Facilitation of process-related change management initiatives
  Driving continuous process improvement and optimization

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TELECALLER

Position Overview: We are seeking a confident and persuasive Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers and engaging with them to promote our products or services. Your goal will be to generate leads, set appointments, and increase sales opportunities. The ideal candidate will possess excellent communication skills, a positive attitude, and a determination to achieve targets.

Job Responsibilities:

• Outbound Calling:

Make outbound calls to prospective customers using a prepared script.

Introduce the company's products or services and explain their benefits to the potential customers.

• Lead Generation:

Identify and qualify potential leads through phone conversations.

Gather information about the customer's needs and preferences to determine if they are a potential fit for our offerings.

• Appointment Setting:

Schedule appointments for sales representatives to meet with qualified leads.

Ensure that the appointments are appropriately recorded in the CRM system.

• Product/Service Knowledge:

Stay informed about the company's products or services to address customer inquiries accurately.

Continuously update your knowledge of offerings and any changes or updates.

• Customer Follow-Up:

Follow up with potential customers who have shown initial interest but have not yet committed to an appointment or purchase.

Maintain regular communication to build relationships and address any concerns.

• Sales Support:

Provide support to the sales team by updating them on qualified leads and appointment schedules.

Collaborate with the sales team to ensure a smooth handover of leads.

• Data Entry and Reporting:

Accurately record customer information, interactions, and outcomes in the CRM system.

Prepare daily, weekly, and monthly reports on call activities and results.

• Target Achievement:

Work towards achieving individual and team targets for lead generation and appointment setting.

Qualifications and Skills:

• excellent communication skills, both verbal and written.
• persuasive and confident demeanor with the ability to engage with customers effectively.
• basic computer skills: should be well versed with ms word and excel.
• strong organizational skills to manage call schedules and follow-ups efficiently.
• ability to work in a target-driven environment and achieve set goals.
• customer-focused mindset with a positive attitude and empathy towards customer needs.
• strong multitasking abilities to handle calls while updating information in the system.

Key Performance Indicators (KPIs) for TELECALLERS

1. Efficiency:

   - Number of calls made per day or hour

   - Average call duration

   - First call resolution rate

   - Call abandonment rate

 

2. Sales and Revenue Generation:

   - Sales conversion rate

   - Average order value

   - Total sales revenue generated

   - Upsell and cross-sell rate

 

3. Customer Satisfaction:

   - Customer satisfaction score

   - Number of positive customer reviews or testimonials

   - Repeat/referral business rate

   - Customer complaint resolution rate

 

4. Lead Generation and Qualification:

   - Number of qualified leads generated

   - Lead conversion rate

   - Lead quality score

   - Percentage of leads successfully passed to sales team

 

5. Productivity and Time Management:

   - Adherence to call schedule and break times

   - Time spent on productive activities (e.g., active calls, lead follow-up)

   - Percentage of time spent on unproductive activities (e.g., personal calls, idle time)

   - Ability to manage multiple calls or leads simultaneously

 

6. Skills and Knowledge:

   - Product/service knowledge assessment scores

   - Proficiency in using call center software and tools

   - Ability to handle objections and provide effective solutions

   - Continuous improvement in communication and interpersonal skills

 

7. Compliance and Quality Assurance:

   - Adherence to call scripts and compliance guidelines

   - Number of compliance-related incidents or errors

   - Successful completion of call monitoring and quality audits

   - Feedback and coaching provided by supervisors or managers

 

8. Teamwork and Collaboration:

   - Contribution to team performance and knowledge-sharing

   - Participation in training and development programs

   - Willingness to take on additional responsibilities or tasks

   - Feedback from colleagues and supervisors

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MARKETING

Quotation handling, following up with clients, market rates margin setting are some of the major aspects in marketing along with social media marketing

Job Responsibilities:

1. Candidate who can use CANVA for post making
2. Can edit,put up effects in post and videos of the Company.
3. Capability to generate meaningfull and attention taking Captions and content writing.
4. Understanding of SEO
5. Word press.
   

Key Performance Indicators (KPIs) for Marketing

1. Lead Generation and Conversion:

   - Number of leads generated

   - Lead conversion rate

   - Cost per lead

   - Marketing qualified leads (MQLs) handed off to sales

 

2. Brand Awareness and Engagement:

   - Website traffic and bounce rate

   - Social media followers, engagement, and reach

   - Brand mention and sentiment analysis

   - Audience growth across marketing channels

 

3. Content Performance:

   - Content engagement metrics (e.g., views, downloads, shares)

   - Lead generation from content assets

   - Search engine rankings and organic traffic

   - Conversion rate from content marketing campaigns

 

4. Campaign Effectiveness:

   - Return on marketing investment (ROMI)

   - Campaign-specific conversion rates

   - Cost per acquisition (CPA)

   - A/B testing and optimization results

 

5. Customer Acquisition and Retention:

   - Customer acquisition cost (CAC)

   - Customer lifetime value (CLV)

   - Customer retention rate

   - Net Promoter Score (NPS)

 

6. Marketing ROI and Budget Optimization:

   - Marketing budget utilization

   - Cost savings from process improvements

   - Contribution to overall revenue growth

- Marketing-attributed revenue

 

7. Digital Marketing Performance:

 - Website traffic and engagement metrics

- Search engine optimization (SEO) performance

- Pay-per-click (PPC) campaign metrics

- Email marketing metrics (open rate, click-through rate, conversion rate)

 

8. Talent Management and Team Development:

- Employee satisfaction and engagement

- Skill development and training program effectiveness

- Contribution to team goals and initiatives

- Collaboration and knowledge-sharing within the marketing team

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